| A.
Vision
Consistent with the national vision and objectives set
forth in the Medium-Term Philippine Development Plan or Angat
Pinoy 2004, government shall harness the full potentials of
information and communications technology (ICT) to ensure wider public
access to information and the faster and more efficient delivery of
government services to the public.
Once the Philippine government goes online, Filipino
citizens anywhere in the country and in other shores, as well as current
and potential foreign investors anywhere in the world, will have
electronic access to government information and services.
To realize this vision, the following shall be the
specific goals to guide the implementation of the GISP:
Within five years after approval of the GISP, the
government shall have put in place the enabling environment, the policies,
and the appropriate institutional structures to allow the full and
unhampered implementation of the GISP. Government agencies shall have
reengineered pertinent business processes and embarked on the automation
of their frontline services and housekeeping systems. Given this enabling
environment, the private sector shall have built up its capacity and put
up the organization and investments required to respond adequately to the
challenge of providing quality ICT services to the government.
Within the first decade of the 21st
century, every Filipino, every organization, and every foreign investor
and visitor, shall have online access to government information and
services in their homes, in community or municipal centers, in foreign
posts, in public libraries and kiosks, and in government offices.
Within the first decade of the 21st
century, the application of information technology in government
operations shall have improved governance with the following key
indicators of success:
q Faster
and simpler processing of licenses, permits, and certifications;
q
Expanded and more convenient access to more and better quality information
and services;
q
Efficient planning, generation, and management of government resources, in
the process adding value to every taxpayer’s peso, reducing waste, and
eliminating opportunities for graft and corruption; and
q Highly
developed and more responsive public sector organizations with
better-informed decision-making, highly transparent and accountable
operations, and goal-driven instead of task-driven government employees.
B. Goals and Objectives
The GISP seeks to realize a system of governance that
will lead to:
q
Faster and better delivery of public goods and services;
q
Greater transparency in government operations;
q
Increased capacities of public sector organizations; and
q
Proactive participation of citizens in governance.
These are in support of the broader national
development goals as follows:
q
A globally competitive economy;
q
Accelerated development of human resources and eradication of
poverty;
q
Equitable spatial distribution of development, economic activity,
and population;
q
Sustainable development of natural resources;
q
Improved peace and order; and
q
More effective governance.
These shall be realized through the establishment of an
electronic bureaucracy that will link government institutions with one
another, with the public, and with private sector institutions.
1. Information Systems Solutions
Government shall harness ICT in developing solutions
that directly address and support the country’s development goals.
1.1 Globally Competitive Economy
Objective
To
promote the efficient operation of markets, particularly in the following
areas:
q
Providing information on business opportunities, credit and technical
assistance, sources of materials and information, and linkages;
q
Developing sound economic policies and strategies, and monitoring and
assessing their performance;
q
Formulating and enforcing appropriate rules and regulation; and
q
Promoting electronic commerce.
1.2 Accelerated Development of Human Resources and
Eradication of Poverty
Objective
To improve the management of social services,
particularly in the following areas:
q
Upgrading information support so that government can better formulate,
implement, and assess policies in education, health, welfare, and labor
policy, as well as plan and manage poverty eradication programs more
effectively;
q
Achieving faster, more efficient, and more responsive social services
particularly to the poor, the elderly, the handicapped, the
disadvantaged, and victims of disasters; and
q
Facilitate access to information on public services, employment and
livelihood opportunities, health and welfare services, credit and
assistance, and distance education and training.
1.3 More Equitable Spatial Distribution of
Economic Development, Economic Activity and Population
Objective
To decentralize decision-making, production and delivery of public
services, and enforcement of regulations across the country thereby
allowing proximate, equal, and convenient access by citizens and
organizations.
1.4 Sustainable Development of Natural Resources
Objective
To promote sustainable use of the country’s natural
resources, particularly in the following areas:
q
Improving the system of gathering, processing, storage, and retrieval of
information on the country’s natural resources; and
q
Upgrading government’s capacity to manage the ownership and
utilization of those resources.
1.5 Improved Peace and Order
Objective
To build on and support the implementation of the
National Crime Information System (NCIS), focusing on systems that enhance
government’s capacity to prevent crimes, track down criminals, monitor
criminality, and administer justice.
1.6 More Effective Governance
Objective
To improve agency capacity for administration,
particularly in the following areas:
q
Managing public sector physical, financial, and human resources;
q
Promoting transparency and public accountability and reducing graft and
corruption;
q
Creating customer feedback mechanisms;
q
Improving coordination between and among agencies and employees;
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Upgrading the quality and speed of managerial decision-making; and
q
Establishing of an environment conducive to continuous education and
advancement of public sector organizations.
2. Technologies
Government shall promote the design, development, and
adoption of cost-effective technologies.
2.1 ICT Infrastructure
Objective
To establish the appropriate infrastructure, in
particular the telecommunication networks, hardware and software, and
information systems and procedures in accordance with the following
electronic governance principles:
q Easy
access — Geographically proximate access to information and
services by the public and the provision of online query/guide;
q Reengineered
processes — Shorter processing time, "less paper"
requirements, nonrepetitive processes and input requirements, simpler
compliance and evaluation procedures;
q Networked
systems — Local, regional, interagency and public-private
networking of related systems and processes;
q One-stop/nonstop
shops or windows — For permits, licenses, business and other
frontline transactions and services;
q Customer-driven
service — Systems that can evolve and keep up with the changing
requirements of government customers;
q Privacy
protection and security — Protection of the right to privacy and
institution of measures to ensure security of access to and processing
of information at all levels; and
q Compliance
with laws and standards — Compliance by all systems, procedures,
input and output requirements with the provisions of pertinent laws,
government policies, rules, and regulations, and adaptability of the
systems to the changing legal parameters of government.
2.2 Interconnectivity
Objective
To adopt interconnectivity solutions, plans,
strategies, and systems that will successfully interconnect the various
government agencies with one another and with the public. To this end, the
following shall be established:
q
Electronic collaborative support system operations that share basic
resources, equipment, and other ICT facilities;
q
Intergovernmental sharing of databases and exchange of information to
eliminate duplication of functions and redundancies, and ensure
responsiveness in reporting, coordination, cooperation, monitoring and
service delivery, among other functions; and
q
Interoperable electronic messaging and communication system for
government agencies.
2.3 Adoption of Best Practices
Objective
To identify pilot projects or strategic initiatives that will lead to
the adoption and widespread use of electronic governance technologies and
principles in government.
3. Enabling Environment
To ensure the smooth and speedy implementation of all
programs and projects, the appropriate enabling environment in the
government, private sector, and ICT industry will be promoted and
supported.
3.1 Policies and Institutions
Objective
To put in place the necessary policies, standards,
guidelines, rules and procedures that will speed up establishment of the
necessary information systems and ensure their high quality.
To reengineer the organizational setup and clearly
define the roles, functions, authorities, and accountabilities at
oversight and agency levels in relation to the various aspects of
implementation, and provide the needed resources.
3.2 Industry Capacity
Objective
To promote the growth of the local ICT industry,
improve its capacity to provide quality services in the development,
implementation and maintenance of the various information systems networks
to be put in place. This will be pursued through adoption of:
q A
set of criteria for private sector participation;
q
Procurement policies that allow partnerships, tie-ups, and consolidation
of efforts and resources of participating companies and organizations;
q
Competition policies that ensure a level playing field between big and
small enterprises; and
q
Policies that encourage innovation and creation of new products that
respond to the unique requirements of government.
C. Development Framework
The government shall implement the GISP in three
phases, as follows:
PHASE 1: Setting
Up the Enabling Environment
q
Formulate and adopt, within five years after GISP approval, policies to
establish funding; streamline procurement; provide incentives and
guidelines for private sector investment and participation; establish
technology standards and benchmarks to ensure interoperability,
networkability, and security; and set up systems functionality standards
and guidelines that will improve public services, promote efficiency,
effectiveness and transparency in government operations, and upgrade
public sector management capacities.
q
Improve and strengthen, within five years of GISP implementation, existing
institutional structures and capacities, including those of the NITC, NCC,
DBM, COA, DILG, CSC and implementing agencies and local government units.
Such capacity building effort will include, among others, a proper
definition and delineation of roles, authority, and accountability,
training of users and ICT people in the government, conduct of advocacy
and culture change programs, infusion of adequate financial, material and
other resources.
q
Generate the necessary investments from the private sector, government,
and other funding institutions in accordance with the scheduled
implementation of the various GISP information systems projects.
Phase 2: Building
the GISP information
infrastructure
q Develop,
within five years of the GISP implementation, the necessary information
and communications technology infrastructure.
Adopt guidelines on hardware and software platforms in
all participating government agencies to ensure compatibility,
interoperability, and sharing of applications and to achieve savings
through economies of scale.
Set up shared nationwide telecommunications
infrastructure for use by all government agencies. A shared facility will
not only reduce total cost to the government, but also allow smaller
and/or less sophisticated agencies to benefit from networking and
interconnection.
Accelerate implementation of the Philippine Information
Infrastructure (PII) and RPWEB and promote e-commerce and Internet
technologies to improve public access to government and make government
transactions easier, more convenient, and more transparent.
q Identify
and prioritize the various systems networks and anchor projects within
each systems network.
Identify, design, and establish crucial databases and data warehouses
to improve the following: enforcement of regulations provision
of vital information on markets, opportunities, sourcing of raw materials
and production inputs, and assistance; managerial decision-making; and
policy formulation and assessment.
Establish priority strategies for GISP project
implementation in accordance with resource availability and learning
capacities of implementing agencies and their publics.
q Reengineer
the various mission-critical and public sector management business
processes and develop clear definitions of the functional specifications
and technological requirements of the systems network and its building
blocks.
Review and reengineer business processes to do away
with redundancies, duplication, and red tape and to prepare them for
automation.
Review and reengineer housekeeping processes and
establish common functional and workflow standards across the bureaucracy.
Clearly define the functional specifications of the
various building blocks comprising the information systems network.
q Design,
install, and operate the various systems network.
Program the installation of the various applications in
accordance with the learning and absorptive capacities of the
participating government agencies, like transaction processing
applications in the first phase, executive decision support systems in the
second, and expert systems in the third.
Phase 3:
Sustaining the GISP
q
Clearly define ownership and management responsibilities, authorities, and
accountabilities for each information system.
q
Develop benchmarks and indicators for evaluating overall and individual
project performance.
q Establish a mechanism
for continuing learning and development of the various participating
institutions.
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